When it comes to renting a motorcycle in America, two platforms are on top—Twisted Road and Riders Share. I've helped Riders Share with digital marketing efforts in the past, but after some pauses and confusion from leadership, I had an opportunity to work with Twisted Road.
This made me examine the two platforms even closer, and it’s quick to see that Twisted Road is ultimately the better choice for both rider and renter. From there, I decided to work only with Twisted Road—not only because of the more optimal platform but also because of passionate leadership (and authentic customer reviews).
Due to my motorcycle journalism gigs and closeness to various riding communities, I’m always asked why I send people to Twisted Road for their rental needs.
Here are 10 straightforward ways that Twisted Road outshines Riders Share for stateside motorcycle rentals.
1. "1, 2, Free" Loyalty Program for Riders
Twisted Road rewards its loyal customers with the "1, 2, Free" program. After every two rides, renters receive a free day of riding. This program not only incentivizes repeat rentals but also enhances the overall experience, making it more affordable and enjoyable for frequent users. Many take advantage of this, saving them loads of cash as they get to experience different platforms or locations.
2. User-Friendly Mobile App
Twisted Road’s mobile app for both iOS and Android is a game-changer, offering a seamless experience for both riders and owners. The app makes it easy to browse, book, and manage rentals on the go, ensuring a smooth process from start to finish. Riders Share does not have an app.
3. Most Thorough Rider Verification Process
Twisted Road boasts the most comprehensive rider verification process in the motorcycle rental industry, utilizing a 15-point background check. This rigorous screening process minimizes the risk of damage and theft, ensuring that only trustworthy individuals can rent motorcycles. This level of diligence is unmatched by Riders Share, making Twisted Road a safer option for bike owners.
4. 20-Point Inspection Certification
Twisted Road ensures the safety and reliability of its rentals through a stringent 20-point inspection. Bike owners submit video proof of their motorcycle’s condition, which is then highlighted on the platform. This certification allows riders to book with confidence, knowing the bike they’re renting is in top-notch condition.
5. No Age Restrictions on Motorcycles
Twisted Road allows owners to list any motorcycle, regardless of its age. Riders Share limits motorcycle rentals to those “newer than 20 years old.” So basically, anything before 2004 is off-limits for rentals, and for people like me who enjoy classics, this is rough.
Twisted Road does not have an age limit, which means a wider variety of motorcycles are available, catering to diverse tastes and preferences. Whether you own a vintage classic or a modern beast, Twisted Road welcomes it, unlike Riders Share, which has stricter age restrictions.
6. Community-Oriented and Rider-Friendly
Twisted Road prides itself on being a community-oriented platform run by passionate riders. The team understands the needs and desires of the riding community, ensuring a more personalized and enjoyable experience. This rider-first approach fosters a sense of camaraderie and trust that Riders Share struggles to match.
7. Real Riders Running the Show
At Twisted Road, real riders are at the helm. This means the platform is built by people who understand the intricacies and joys of motorcycle riding. This firsthand knowledge translates into better service, more thoughtful features, and an overall superior experience for both riders and owners.
8. Higher Motorcycle Coverage for Owners
For motorcycle owners, Twisted Road offers up to $40,000 in insurance coverage for their bikes, compared to only $30,000 provided by Riders Share. This additional coverage ensures that owners’ valuable assets are better protected against damage or theft, providing greater peace of mind.
9. Comprehensive Liability Coverage for Owners
Twisted Road sets itself apart by offering up to $1 million in liability coverage for owners in the event of a lawsuit. Riders Share does not provide any liability coverage for owners, leaving them exposed to potential legal and financial risks. This significant difference underscores Twisted Road’s commitment to safeguarding its community.
10. Superior Customer Support
Twisted Road offers 77 hours a week of live customer support, staffed by real riders based in the US. Available from 9 a.m. to 8 p.m. Central, seven days a week, this dedicated support ensures that any issues are promptly addressed, providing peace of mind for users.
Twisted Road offers numerous advantages over Riders Share, from better financial terms and superior coverage to more rigorous safety checks and a user-friendly app. For anyone looking to rent or list a motorcycle rental, Twisted Road is the better choice.
